Privacy Policy

Effective Date: January 10, 2026

Last Updated: January 10, 2026

At La Sultana Couture, we respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data when you visit our website (www.lasultanacouture.com – update to client domain if applicable) or interact with our boutiques in Gateway, Overport, and Westwood Mall.

1. Information We Collect

We only collect information that is necessary to provide you with a premium couture experience:

  • Contact Information: Name, email address, and phone number when you contact us or check for dress availability.
  • Automated Data: Your IP address, browser type, and browsing behavior via Google Analytics 4.
  • Location Data: General location data to help you find our nearest store.

2. How We Use Your Information

Your data is used specifically to:

  • Respond to your inquiries regarding our evening wear and modest dress collections.
  • Improve website performance using LiteSpeed Cache and technical diagnostics.
  • Analyze traffic patterns via Google Analytics to better stock our physical stores in Gateway, Overport, and Westwood Mall.
  • Comply with South African legal obligations.

3. Cookies and Tracking

We use “cookies” to enhance your experience. These are small files stored on your device that help our website load faster and remember your preferences. You can disable cookies in your browser settings, though some features of the site may not function as intended.

4. Data Security

Z Web&Co has implemented industry-standard security measures, including SSL encryption and LiteSpeed security protocols, to protect your data from unauthorized access, loss, or misuse.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may only share data with trusted service providers (like our hosting partners) who assist us in operating our website, so long as those parties agree to keep this information confidential.

6. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or deletion of your data.
  • Object to the processing of your information for marketing purposes.

7. Contact Us

For any questions regarding this Privacy Policy or your data, please contact us:

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